We collect the following information when you sign up for our service:
- First and last name
- Email address
- Workspace name
We also collect data on how you use our service, including but not limited to:
- Total number of workspaces
- Total number of clients
- Total number of mockups
- Total number of tasks
- Your membership plan
Data storage and security
We take the security of your data seriously. We store your data on secure servers and take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption technology to transmit data between your device and our servers.
We retain the Personal Data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements). When sensitive Personal Data (such as a credit card number and/or geo-location data) is collected on our Offerings and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
We use the data we collect for the following purposes:
- To provide you with our service
- To communicate with you regarding your account and any support requests
- To improve our service and website
- To personalize your experience
We will never sell or rent your personal information to third parties.
Remarketing and tracking
Mockfire may use session-based and persistent-based cookies. Session cookies persist during a browser session. They disappear when closing or quiting the browser. Persistent cookies remain after closing or quiting the browser. If you disable the web browser’s ability to accept cookies, functionality of the services may be affected, and you may not be able to successfully use the services.
If you have chosen to identify yourself to Mockfire via registration, session cookies containing encrypted information to identify you are used. Each time you log into the services, a session cookie containing an encrypted, unique identifier that is tied to your account is placed in your browser. Session cookies allow you to identify you and to process your online transactions and requests. Cookies are required to use the services.
Mockfire uses persistent cookies that only the company can read and use to identify browsers that have previously visited our website. When you purchase services or provide the company with personal information, a unique identifier is assigned to you. This unique identifier is associated with a persistent cookie that the company places on your web browser. The company is careful about the security and confidentiality of the information stored in persistent cookies. If you disable your web browser’s ability to accept cookies, you will be able to navigate the company’s web site, but you will not be able to successfully use the services.
Mockfire collects your internet protocol (“IP”) addresses to track and aggregate non-personal information and for security reasons. For example, Mockfire uses IP addresses to guess a city based on your location.
Updating and deleting your data
You can update or delete your personal information at any time by logging into your account and editing your profile from your account settings page.
No children under age 13
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.
Your Rights Under General Data Protection Regulation (GDPR)
If you are located in the European Union, you have the following rights under GDPR:
- The right to access your personal information
- The right to have your personal information corrected or deleted
- The right to restrict the processing of your personal information
- The right to object to the processing of your personal information
- The right to data portability
- The right to withdraw your consent to the processing of your personal information
- To exercise these rights, please contact us via the chat plugin on our website