Privacy Policy

We at Mockfire Technologies FZE. (“Mockfire”, “us” and “we”) are committed to protecting your privacy. This Privacy Policy applies to both our Websites and our Service. The “Websites” means Mockfire’s website and any successor URLs, mobile or localized versions and related domains and subdomains), and the “Service” means Mockfire’s product and services, in each case in whatever format they may be offered now or in the future.

This Privacy Policy governs our data collection, processing, and usage practices. It also describes your choices regarding use, access, and correction of your personal data. By using the our services, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the services.

Policy changes

We reserve the right to modify this Privacy Policy at any time. You should check this page occasionally to review any changes. Any changes made will be effective immediately upon posting the updated Privacy Policy on our website. Your continued use of our website and services after any changes have been made indicates your acceptance of the new Privacy Policy.

Data collection

We collect the following information when you sign up for our service:

- First and last name
- Email address
- Workspace name

We also collect data on how you use our service, including but not limited to:

- Total number of workspaces
- Total number of clients
- Total number of mockups
- Total number of tasks
- Your membership plan

Data storage and security

We take the security of your data seriously. We store your data on secure servers and take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption technology to transmit data between your device and our servers.

We retain the Personal Data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements). When sensitive Personal Data (such as a credit card number and/or geo-location data) is collected on our Offerings and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Data usage

We use the data we collect for the following purposes:

- To provide you with our service
- To communicate with you regarding your account and any support requests
- To improve our service and website
- To personalize your experience

We will never sell or rent your personal information to third parties.

Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies” (see below) to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP-address that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add on for your current web browser.

Remarketing and tracking

This website uses Google AdWords and probably other remarketing/tracking services such as Facebook to advertise on third party websites to previous website visitors. This could be used to advertise previous visitors. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network or other places. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the our website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

Cookies

Mockfire Technologies FZE. makes use of cookies as well. When you visit our company website, Mockfire’s servers send a cookie to your computer. Alone, cookies do not personally identify you. You remain anonymous, unless you choose to identify yourself to Mockfire, either by responding to a promotional offer or registering an Account,

Mockfire may use session-based and persistent-based cookies. Session cookies persist during a browser session. They disappear when closing or quiting the browser. Persistent cookies remain after closing or quiting the browser. If you disable the web browser’s ability to accept cookies, functionality of the services may be affected, and you may not be able to successfully use the services.

If you have chosen to identify yourself to Mockfire via registration, session cookies containing encrypted information to identify you are used. Each time you log into the services, a session cookie containing an encrypted, unique identifier that is tied to your account is placed in your browser. Session cookies allow you to identify you and to process your online transactions and requests. Cookies are required to use the services.

Mockfire uses persistent cookies that only the company can read and use to identify browsers that have previously visited our website. When you purchase services or provide the company with personal information, a unique identifier is assigned to you. This unique identifier is associated with a persistent cookie that the company places on your web browser. The company is careful about the security and confidentiality of the information stored in persistent cookies. If you disable your web browser’s ability to accept cookies, you will be able to navigate the company’s web site, but you will not be able to successfully use the services.

IP addresses

Mockfire collects your internet protocol (“IP”) addresses to track and aggregate non-personal information and for security reasons. For example, Mockfire uses IP addresses to guess a city based on your location.

Updating and deleting your data

You can update or delete your personal information at any time by logging into your account and editing your profile from your account settings page.

No children under age 13

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.

Your Rights Under General Data Protection Regulation (GDPR)

If you are located in the European Union, you have the following rights under GDPR:

- The right to access your personal information
- The right to have your personal information corrected or deleted
- The right to restrict the processing of your personal information
- The right to object to the processing of your personal information
- The right to data portability
- The right to withdraw your consent to the processing of your personal information
- To exercise these rights, please contact us via the chat plugin on our website

If you have any questions or concerns regarding our Privacy Policy, please contact us via the chat plugin on our website.